PROXYCOLIS customer care

Your experience
truly matters.

Feedback should not disappear into an inbox. It should help us support you and improve our network in practical ways.

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Our approach

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Feedback reaches the right teamPROXY Ops links it to the relevant pickup point and journey.

Action can be takenA call, support for the pickup point or a field check may follow.

Did you experience a serious problem?Leaving a review never prevents you from opening a tracked complaint.

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Tracking or collection codeOnly one evaluation per parcel will be allowed in the connected version.

Welcome at the pickup point

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Speed of service

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Ease of access

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Trust and security

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How would you like to submit this review?Public reviewAlias, ratings and comment visible after moderation.Private feedbackVisible only to the PROXYCOLIS team.

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Demonstration: no review is submitted yet. Reviews will connect to PROXY Core, PROXY Ops and PROXY Atlas.

Your experiencetruly matters.

Heard, reviewed, followed up.

Leave your review

Your experience
truly matters.